Make User Experience The Top Priority For Your Digital Transformation Did you know that for every $1 you invest in User Experience (UX) design you will get a return of $100? Yes, you read that right. At least that is what the statistics show. This is how important User Experience is for your business bottom … Read more
Boost Mistake-Driven Learning And Experience Building With Training Games Most compliance violations, customer complaints, and task slip-ups can be traced back to underprepared employees. They don’t have the necessary know-how or skills to fulfill their job duties. At least, not to the organization’s standards. The catch is that your company may not have the resources … Read more
What It Does And How We Got Here The “Learning Experience Platform” (LXP) has been described as an up-and-coming product category challenging the LMS market. So, what exactly is an LXP? Is it a mysterious new type of LMS? Does it replace an LMS? Can it work alongside an LMS? Let’s explore these and other … Read more
Three Steps For Continuous Employee Experience Improvement Congratulations! You listened to your employees, engaged your stakeholders, incorporated the foundational values of DEI&B, defined your metrics for success, and successfully launched your employee experience (EX) strategy. You are done! Hm, actually no, you are not done because the journey continues. The employee experience morphs and changes … Read more
DEI&B Is Paramount In Sound Employee Experiences Diversity, equity, inclusion, and belonging (DEI&B) are critical components of every organizational strategy. DEI&B refers to four values that work together to strengthen team dynamics, productivity, and innovation within your organization [1]. As of late, organizations are focusing on their employee experience strategy. The employee experience includes everything … Read more
You Can Only Manage What You Measure Measuring the employee experience (EX) at your organization is critical. A strategy without metrics is like flying blind without fundamental indicators such as altitude, speed, and gas levels. You can use several metrics to measure EX in your organization, many of which relate to employee engagement, retention, and … Read more
Focus On The Employee Experience, Drive Results How you jumpstart your employee experience (EX) strategy is important. The key idea around building a strategy is to “think big, start small,” meaning to think about the overarching strategy and make a pilot effort to test and iterate on it before rolling it out enterprise-wide. Applying this … Read more
Using Technology To Improve The Learning Experience And Training Development Has the use of digital technology—including desktop computers, laptops, smartphones, and other devices—changed how do people learn? And, if we believe the use of technology has impacted learning, how do we harness the power of new technologies to deliver learning experiences that are effective and … Read more
Tips To Create A User-Friendly Course With Learning Experience Design Building an online course is as much about the learning experience as it is about the course content. When you’re designing an online course, it’s important to put yourself in your students’ shoes. Imagine what it would be like to take your own course. What … Read more
Employee Experience Drives Business Performance While most organizations today focus on the customer experience, since the pandemic, many organizations have realized how critical their employees are in developing and delivering the products and services that drive the customer experience, and ultimately, business performance results. With thousands of employees being away from work due to COVID-19, … Read more